FAQ

HOW DO I GET IN TOUCH?

The best way to ensure a quick response is to email info@lotusbelle.com

Questions? Type into the search engine on the right hand side of the home page as a quick and easy way to find the solutions you are looking

WHERE CAN I SEE ONE PUT UP?

Its not always possible to view the tents in person as we do not have a showroom, but there are hundreds of great testimonials online. Sign up to our mailing list to get updates on where you can view a Lotus Belle tent. Also check out our gallery section for images.

We also often attend expos which are announced through the newsletter

HOW MUCH IS SHIPPING?

Simply select the items you want,  start  the check out process and you can get a quote there (before having to pay)

WHAT ARE THE MEASUREMENTS?

The 13 foot tent is 13 feet in floor diameter and 14.8 at it’s widest point (waist level). It’s total height is 9.8ft high and 4.8ft floor to top of walls. The two windows measure 2.6 x 2.3 ft each and the door 5 feet high x 3.5 feet wide. The door is 5ft x 3.54 wide. The 13 foot tent weighs 124 lbs approx and when it is packed up in its bag measures 3.7 ft x 1.3 x 1.3

The ideal approximate area including the guy lines for the 13ft tent is 527 ft2 (you can adjust the toggles inwards to take up less space)

The floor area of the 13ft tent is 13ft by 13ft which is 169 ft²

The 16 foot tent is 16 feet in floor diameter, 18 feet at its widest point and slightly taller at 10.5 feet high and 4.8ft floor to top of walls. The door and windows are the same dimensions are 4.3ft width and 5ft tall. The 16 foot tent weighs 146 lbs and when it is packed up in its bag measures 4.2 ft x 1.3 x 1.3

The ideal approximate area including the guy lines for the 16ft tent is 688 ft2  

The floor area of the 16ft tent is 16ft by 16ft which is 256 ft²

13ft tents can fit up to 4 standard size single beds and 16ft tents up to 6 standard size singles. You can even fit a queen size bed in a 13ft if its propped up as the 13ft tent is 14.8ft at its widest point

IS IT WATERPROOF AND WHAT ABOUT MOLD AND MILDEW?

Absolutely! Its very waterproof. We’ve tested the tent in many conditions and heavy showers and inside is dry as a bone. After extensive weathering we recommend cleaning and reproofing your tent with a suitable canvas treatment. Also really important to take precautions like never packing away your tent wet (especially the groundsheet!) and make sure the canvas shutters are down when drying it so there is no damp build-up. We now use  380 grade canvas which is treated to make it mold, mildew, rot and fire resistant. This does not guarantee you won’t get mold, so please read the below care suggestions if you’ve not had experience with canvas tent before. How long it will last is totally dependent on how well you look after it. We would expect a Lotus Belle tent to last at least 5-10 years, if well looked after hopefully much longer. We have friends still using canvas tents which have been in the family over 50 years!

 Click here for more information of looking after your Lotus Belle tent

WHAT IS THE FLOOR MADE OF? HOW ABOUT PLATFORMS?

We use a very strong 340gsm PVC groundsheet which is the same durable/waterproof fabric that they make kayaks out of. We only use the best quality materials. If you would like to insulate your tent more or just provide a nice feel for the flooring you can use carpets, like those in the pictures. We will have more variety of mats and floor furnishings available form our store in 2016.

We often get asked about platforms. You do not need to build a platform for your tent but it certainly helps if you have your tent up for longer term use having it raised off the ground. We do not sell blueprints or plans. Platforms range in price and quality. Some folks use re-purposed wood from pallets and others raised and levelled platforms like whats pictured below. Its all part of the fun of owning a Lotus Belle adapting it to your needs.

Have a look at the following link for some ideas from customers here on Pinterest

HOW DOES IT PERFORM IN WIND?

Really well. The tent has 10 supporting poles and multiple guy ropes to keep it well anchored, a good idea is to slacken these in storms to let the tent move. We left it up recently during a 45 mph storm and the tent was fine. We have had customers report the tent “performed like a trooper” in winds gusting 62 miles per hour. It’s not recommended you do this all the time. Any strong weather conditions are not good for your tent. Please exercise due diligence. If there are weather warnings set in place for your area, take your tent down.

HOW MUCH SPACE WILL I NEED TO PITCH IT IN?

Ideally you’ll have about 23 feet in diameter space/footprint to put up the 13 ft tent, but it can be smaller if you adjust the toggles inwards, around 20 ft minimum.

You’ll need 26 feet in diameter to pitch the 16 ft tent or a 23 foot minimum space. If you are pitching multiple tents you can overlap the guy lines to maximise space.

WILL IT FIT IN THE TRUNK OF MY CAR?

Yes! Woohoo, hurrah, finally, an almost-yurt that you can actually travel in a normal size car with! It folds up and fits in s large duffle bag, measuring about 4ft x 1.3 x 1.3 . So there’s even room for your sleeping bag (and perhaps some clothes too if you’re lucky)

                                     

WHAT IS THE SIZE OF THE BOX THE LOTUS BELLE TENT COMES IN?

Commodity SKU length (ft) width(ft) height (ft) weight (lbs)
13ft lotus tent main box 3.6 1.5 .98 66.4
spare box 3.3 1.1 .98 70.5
16ft lotus tent main box 4.3 1.5 .98 83
spare box 3.3 1.1 .98 79

WHAT IS THE AVAILABILITY OF THE TENTS AND DO YOU HAVE ANY OTHER COLOURS?

We don’t mass produce our tents so some of our stock does sell out, but have more arriving and so pre-orders can be made. Contact us for an update on delivery if your item is on pre-order as sometimes if can take a couple of months.

We only sell whats available on our web-store, we do a limited edition colour each year this year its green. We find that the most popular choose by a landslide is our cream canvas as it allows for plenty of natural light and it much better wearing.

DO I NEED TO BUILD A PLATFORM FOR IT?

This is not necessary but a lot of customers like to build a platform to increase the lifespan of the tent. We do not have plans or blueprints for the platforms as many people build different ones, from quite elaborate platforms as can be seen in this video Living in a Lotus Belle to more basic ones. We have some customer pics on our Pinterest page which can be viewed here 

CAN I FIT A STOVE?  CAN I FIT A SWAMP COOLER (AIR CONDITIONING) VENT?

We decided against burner holes in recent model tents. Reason being some stoves are top flue, while others are side flue.
Also depending on how your tent is pitched will be a decider on where the hole goes. For example if you have a look at this photo, the customer has canterlevered the roof guy lines on posts, thus the roof isn’t sitting in the traditional way it would normally. So the customer made their own hole for the stove which penetrate the wall and roof canvas
We are happy to offer guidance but again will depend on the stove you choose.

If you have an air conditioning unit but don’t have a burner hole you can vent the unit by putting it through one of the two windows in the Lotus Belle and zipping both zips shut around it

HOW LONG DOES IT TAKE TO PUT UP?

Once you get the hang of it one person can do the whole thing in 45 minutes. Sure its easier with two people but one person will be able to erect the tent if need be. There are two methods of putting the tent up – roof first or walls first. It is easier to put the walls up first, but if its raining when you put it up, then roof first is better. (also – if you leave the wall poles in the canvas, you can put it up in 15 minutes)

HOW LONG CAN I HAVE IT UP?

As a guide, we say 4-6 months a year (depending on the conditions and climate in your area), which makes it perfect for semi-permanent accommodation for your business or just a family member visiting for the summer! We have customers ranging from eco-tourist resorts, kids education centres to artists wanting studio space and everything in between. The possibilities really are endless with what you can do. Here’s what one of our customers says:

“We live just over 3.5 hours north of LA in a small seaside town. We had our Lotus Belle tent up one whole year. It worked out wonderfully, except for a few signs of mildew, which can be expected after having it up so long.  We remedied this with Lotus Belle’s suggestion of clove oil and water, which worked a treat! I used the tent as a spare room for our kids and their friends and the whole neighbourhood thought it was awesome in every way!” Joanna Bobbitt, CA, USA

For more tropical climates its recommended you air your tent our regularly, watch how the canvas is wearing, inspect it for signs of mold and take down during heavy rain and monsoon periods. Your tent will be more prone to mold in the tropics (as everything is) but with the right care plan in place your tent should handle the conditions OK. Contact us for more details.

HOW DO I PUT IT UP?

 

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